1. Data Minimization Principle
Valorenode collects and retains only data necessary for review intelligence operations. Our autonomous AI engine processes the minimum field set required for ingestion, sentiment analysis, response drafting, and compliance auditing. Optional fields are never required for platform functionality.
2. Retention Schedules
| Data Category | Retention Period | Purging Method |
|---|---|---|
| Review content & metadata | Account lifetime + 90 days | Soft delete → hard purge |
| AI conversation history | Configurable (default 365 days) | Automated TTL job |
| HIPAA audit logs | 7 years (per BAA) | Archived → encrypted cold storage |
| Analytics aggregates | 2 years rolling | Automated rollup & purge |
| Support correspondence | 3 years | Secure deletion |
3. Automated Purging
Scheduled purge jobs run daily at 02:00 UTC. Records exceeding their retention TTL are first soft-deleted (deleted_at timestamp), then hard-purged after a 30-day grace period. Purge operations are logged to the audit stream with record counts and organization scope. Customers on Agency / Scale tiers may configure custom retention windows via API.
4. Account Termination
Upon account termination, all organization-scoped data enters a 90-day deactivation window during which data can be exported. After 90 days, all data is irreversibly purged from production systems and backups within 180 days per our backup rotation schedule.