Analytics

Advanced analytics dashboard breakdown

Real-time review intelligence with interactive charts, sentiment tracking, and programmatic PDF exports — replacing legacy delayed reporting.

Daily, weekly, and monthly ingestion metrics across all connected platforms with trend comparison and anomaly detection.

Positive, neutral, and negative classification with urgency scoring. Negative spikes trigger automatic agent escalation.

Track mean time to reply, approval rates, and agent performance. Benchmark against industry averages.

One-click executive reports with charts, KPIs, and AI-generated narrative summaries. Programmatic API access on Agency / Scale.

Access the full interactive analytics workspace with real-time data in our dashboard.